I hired Builderwell for a remodel of both bathrooms in my home in late 2021 (completed earlier this year). The hall bathroom was a more simple job - simply replacing everything inside and updating it to be more modern. The master bathroom involved expanding the shower, raising the floor of the shower (previously you needed to step down into it which was weird and felt unsafe), moving the toilet to the opposite side of the room, moving the bathroom door, and creating a closet where the old hallway to the bathroom was. We knew it was going to be a bit hectic since we planned to stay in the house for the duration of the job.
First, working with Negin, our designer, was great. I really enjoyed talking to her and the process of discussing together what tile, vanity, lights, etc we were going to use and we were delighted by the final designs. The project was also able to start much sooner than I'd anticipated! I am over the moon about the final product. The master bathroom especially brings me so much joy every day. If only child / teenager me could see me now, saying how happy a bathroom is making me! It's true though - the shower is an absolute delight and the design is a HUGE improvement over the original, from adding a second sink, to increasing the size of the shower, to adding a whole new closet for the bedroom. Staying in the house during the remodel was challenging, but necessary since we didn't have another place we could stay for such a long duration. The different teams that came in to do work for us were all really respectful of our space.
One anecdote which started as a negative experience (but was not Builderwell's fault) is that we had a lot of materials delivered to the house for the project, and even though we were home, items were just dropped off in our driveway without anyone speaking to us. At one point, a pallet of tiles was placed on the side of the road / next to our driveway, behind our car and nearly blocking us in. The tiles were way too heavy to move by ourselves and we were really concerned about someone hitting them, and I wasn't sure how I could contact Floor & Decor (who delivered it) because I hadn't placed the actual order. However, Builderwell helped us out and ended up having some guys come to move everything to our garage after a few days.
If I were to hire them again (we have no big remodeling plans right now) I would make sure to get my spouse added to the text chain from the beginning so all decision-making adults in the household were on it - it was sometimes challenging to be the main point of contact with the Builderwell team when my husband had questions because I had to be the one to facilitate it all. Overall, Builderwell was great. We are very pleased with the final outcome, and while we don't have any remodeling plans right now, we would definitely consider hiring Builderwell again in the future.
I hired Builderwell for a remodel of both bathrooms in my home in late 2021 (completed earlier this year). The hall bathroom was a more simple job - simply replacing everything inside and updating it to be more modern. The master bathroom involved expanding the shower, raising the floor of the shower (previously you needed to step down into it which was weird and felt unsafe), moving the toilet to the opposite side of the room, moving the bathroom door, and creating a closet where the old hallway to the bathroom was. We knew it was going to be a bit hectic since we planned to stay in the house for the duration of the job.
First, working with Negin, our designer, was great. I really enjoyed talking to her and the process of discussing together what tile, vanity, lights, etc we were going to use and we were delighted by the final designs. The project was also able to start much sooner than I'd anticipated! I am over the moon about the final product. The master bathroom especially brings me so much joy every day. If only child / teenager me could see me now, saying how happy a bathroom is making me! It's true though - the shower is an absolute delight and the design is a HUGE improvement over the original, from adding a second sink, to increasing the size of the shower, to adding a whole new closet for the bedroom. Staying in the house during the remodel was challenging, but necessary since we didn't have another place we could stay for such a long duration. The different teams that came in to do work for us were all really respectful of our space.
One anecdote which started as a negative experience (but was not Builderwell's fault) is that we had a lot of materials delivered to the house for the project, and even though we were home, items were just dropped off in our driveway without anyone speaking to us. At one point, a pallet of tiles was placed on the side of the road / next to our driveway, behind our car and nearly blocking us in. The tiles were way too heavy to move by ourselves and we were really concerned about someone hitting them, and I wasn't sure how I could contact Floor & Decor (who delivered it) because I hadn't placed the actual order. However, Builderwell helped us out and ended up having some guys come to move everything to our garage after a few days.
If I were to hire them again (we have no big remodeling plans right now) I would make sure to get my spouse added to the text chain from the beginning so all decision-making adults in the household were on it - it was sometimes challenging to be the main point of contact with the Builderwell team when my husband had questions because I had to be the one to facilitate it all. Overall, Builderwell was great. We are very pleased with the final outcome, and while we don't have any remodeling plans right now, we would definitely consider hiring Builderwell again in the future.
